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Can the equipment be customized according to customer requirements?
Yes, we provide fully customized equipment solutions based on client requirements, including size specifications, functional configurations, and capacity design to meet the unique demands of each project.
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Is Ninon provide installation and commissioning services?
Yes, we provide comprehensive installation and commissioning support, either on-site or through remote technical assistance, to ensure optimal equipment performance.
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What is the warranty period for the products?
The standard warranty period for most core equipment is generally 12 months, with exact terms defined in the purchase agreement.
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How to Choose the Most Suitable Equipment?
First, customers should provide information on the type and hardness of local raw materials (e.g., granite, river pebbles, limestone etc.).
Next, customers need to specify the desired finished product requirements, including fineness modulus and particle shape.
Then, based on the required production capacity (e.g., tons per hour), different models can be recommended—for example, a shaping sand making machine for higher output, or equipment tailored for ordinary or specialized mortar production depending on the application.
Finally, customers can select and customize the equipment based on site conditions, installation environment, energy consumption, maintenance costs, and overall project budget.
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What certification standards do the machines comply with?
Our equipment complies with international standards, including ISO 9001 quality management certification，ISO 14001 – Environmental Management System. Third-party inspections, such as SGS reports, can be arranged based on specific customer requirements.
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What are the available payment methods and Incoterms ?
We accept multiple payment methods, including T/T, L/C, and others as agreed upon in the contract. The Incoterms accepted are generally FOB,CFR,CIF,DAP,and also depending on the terms specified in the contract.
