Commanding operations from thousands of miles away, Ninon's remote operation and maintenance system is fully launched

Nowadays, as equipment manufacturers expand their business, the growing number of devices—especially high-demand equipment like sand making machines—and the continuous upgrading of equipment processes have made traditional on-site manual maintenance increasingly challenging and costly.

A single sand making machine in a aggregate production line, for example, involves core components such as the crushing cavity, impeller, and transmission system; any failure requires on-site technicians to travel, which not only delays repairs but also increases labor and transportation costs. Meanwhile, users’ requirements for equipment maintenance (including sand making machines) are constantly rising—they expect minimal downtime, real-time status monitoring, and rapid fault resolution—posing numerous challenges to equipment manufacturers.

sand making machine

Remote intelligent operation and maintenance (O&M) of equipment is a key manifestation of digital transformation and development, and also one of the core application directions for equipment manufacturing enterprises to deeply integrate the industrial Internet of Things (IIoT), big data, and artificial intelligence. For equipment like sand making machines, which are often deployed in harsh environments such as quarries or construction sites, remote intelligent O&M is not just a convenience but an inevitable path for efficient equipment management.

Ninon's IoT-Cloud platform is a full-life-cycle equipment management platform deployed via a cloud system. It not only realizes real-time data collection for production equipment (including sand making machines)—such as operating speed, bearing temperature, and power consumption—but also supports remote maintenance services and enables customers to search knowledge bases and conduct self-learning (e.g., looking up sand making machine fault handling guides or maintenance schedules). For sand making machine users, this means they no longer need to rely solely on on-site inspections; instead, they can monitor the equipment’s health status in real time through the cloud platform.

sand making machine

Compared with the traditional O&M service model, Ninon's remote O&M has obvious advantages in improving efficiency, enhancing service quality, and saving costs—especially for sand making machines. Relying on Ninon's remote O&M services, the time and space boundaries of sand making machine maintenance are broken: when a sand making machine shows abnormal vibration (a common precursor to impeller wear), the platform can immediately send an alert to both the user and Ninon’s technical team, enabling rapid and timely responses to O&M needs without waiting for on-site personnel to arrive.

sand making machine

Ninon can proactively obtain the operational status information of sand making machines (and other equipment) through its remote O&M system. When a sand making machine malfunctions—such as a blockage in the feeding port—early warning and alarm signals are generated immediately. Through the platform’s real-time data visualization function, technicians can clearly see the on-site sand making machine status at a glance: whether the motor is overheating, whether the discharge volume is reduced, and which specific parts (e.g., the feed hopper or the crushing plate) require maintenance or servicing.

sand making machine

With this new operational after-sales model, Ninon can resolve at least 90% of sand making machine fault issues remotely. For example, if a sand making machine’s output particle size becomes uneven due to incorrect parameter settings, technicians can adjust the impeller speed or feeding rate remotely via the platform, without the need for on-site operations. Even when worn wearing parts need replacement, the platform can accurately identify the model and specification of the required parts, allowing Ninon to dispatch professional after-sales personnel with the right replacement parts in one trip—eliminating unnecessary back-and-forth trips and reducing the downtime of the sand making machine.

sand making machine

This new after-sales model significantly reduces the downtime of equipment due to faults: for a sand making machine that originally required 2-3 days of on-site maintenance, remote O&M can shorten the repair time to within 24 hours. It also improves the utilization efficiency of sand making machines, greatly enhances the company's service efficiency and quality, and accelerates the informatization process of equipment management for users—helping aggregate production enterprises relying on sand making machines to achieve more stable and efficient production.