Customer First, Service Creates Value
Project leaders shared typical after-sales quality cases handled over the cases, along with a comprehensive "case database" detailing the causes of failures, solutions implemented, and their impacts. This sharing and training session enabled all installation and service personnel to quickly diagnose and resolve common issues with Ninon products.
Everyone was reminded to uphold the principle of "Quality and Service First." By carefully summarizing past experiences and lessons learned, the team developed effective corrective and preventive measures to reinforce the company's quality strategy and policies while preparing for new business expansion.
The company remains committed to prioritizing customer interests, continuously delivering "worry-free" services to create value, enhance customer loyalty, and strengthen engagement. By actively identifying and fulfilling customer needs, Lvneng fosters a "value co-creation community," driving innovation in collaboration with clients. This aligns with its corporate mission: "Focus on one thing, excel in one product."
